7 days. That's it.
URGENCY VERSION
This is the second postcard, delivered 7 days after Touch 1. Same neighborhood, same truck date, same branding — but the creative angle shifts from informational ("here's when we're coming") to urgency ("last chance"). Research shows 2-touch direct mail converts 3-5× better than a single mailer. This is where the real conversion lift happens.
Colors: Navy + green (positive, trustworthy)
Emotion: "Oh cool, our street is on the route!"
Goal: Get them to read it, remember the date, and mentally file it
Converts: ~0.5-1% first-touch baseline
Colors: Red + navy (act now, deadline approaching)
Emotion: "Wait, I should actually do this"
Goal: Convert the people who saw Touch 1 but didn't act
Converts: 3-5× lift from adding the second touch = 2-5% blended
While the postcards are doing their thing with new prospects, we also email past OCC customers in the same neighborhood with a "we're coming back" message. Free channel, zero incremental cost, pure win-back.